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2. PRIVACY POLICY

Effective Date: May 4, 2026

Bob Davis Fences (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.bobdavisfences.com (the “Site”), submit a form, use our chat widget, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information (when you voluntarily provide it):

  • Name, phone number, email address

  • Property address and project details (for estimates)

  • Messages sent through contact forms or the chat widget

Automatically Collected Information:

  • IP address, browser type, device information

  • Pages visited and time spent on the Site

  • Referral source (how you found our website)

Chat Widget Data: If you use our live chat or AI chat widget, we collect the content of your conversation, timestamps, and any information you voluntarily share. Conversations may be recorded or transcribed for quality, training, and service improvement purposes.

2. How We Use Your Information

We use your information to:

  • Respond to estimate requests and inquiries

  • Provide and improve our fencing services

  • Communicate with you about your project

  • Analyze website usage and improve the Site

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze traffic (Google Analytics or similar)

  • Improve user experience

You can control cookies through your browser settings.

4. Sharing of Your Information

We do not sell your personal information.

We may share information with:

  • Service providers (website hosting, analytics, chat widget provider, email services)

  • Contractors or subcontractors who perform work for you (only information necessary to complete your project)

  • Law enforcement or government authorities when required by law

5. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Chat transcripts are typically retained for 12–24 months unless you request earlier deletion.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Opt out of certain data collection (e.g., cookies).

  • Withdraw consent (where consent was the legal basis).

To exercise these rights, please contact us at the information below.

7. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The new version will be posted on this page with a new Effective Date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Bob Davis Fences 3805 W Vickery Blvd Fort Worth, TX 76107 Phone: (817) 241-8188 Email: info@bobdavisfences.com